Crisis Response Solutions

Global Security Operations Centre

Real-Time Monitoring and Rapid Incident Response

Our UK-based Global Security Operations Centre (GSOC) provides 24/7/365 emergency assistance, combining experienced specialists with powerful travel risk management technology to keep your people safe.

Whether it’s a medical issue, political unrest or missed check-in, our team is ready to respond instantly – helping you meet your duty of care and minimise the impact of unfolding situations.

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24/7 Assistance from an Expert Team

Your employees can work globally with confidence, knowing that help is always available. Risk managers have assurance that proven processes are there to protect their people, regain control and minimise disruption if something goes wrong.

Centralised Risk Coordination for Global Operations

Our Global Security Operations Centre (GSOC) provides a single point of control for managing travel risk, enabling faster decisions, better oversight, and consistent support worldwide.

Staffed by experienced security specialists and intelligence analysts, the GSOC monitors live threats, supports travellers in real time, and activates critical services – from emergency evacuations and executive protection to full Journey Management coordination.

With access to over 400 vetted professionals across 191 countries, we deliver responsive, on-the-ground capability – helping you meet duty of care obligations and keep operations moving in any environment.

Enhanced Monitoring

For high-risk or remote travel, our GSOC provides 24/7 oversight with check-in tracking and immediate escalation if contact is lost.

Pre-agreed protocols allow our team to act quickly, with emergency plans ready to deploy.

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Emergency Evacuation

Our response team coordinates rapid evacuation in crisis scenarios – from medical emergencies, natural disasters to civil unrest. We manage logistics end-to-end to move your people to safety, fast.

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Medical and Security Assistance

Through close collaboration with our medical partners, we deliver fully integrated medical and security support – coordinated via our 24/7 GSOC.

Whether it’s a medical emergency abroad or a developing security threat, travellers benefit from a seamless approach that ensures swift access to care, guidance and protection wherever they are.

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Global Security & Threat Intelligence

Our GSOC analysts track global developments and deliver insight across geopolitical, environmental and security risks. This provides critical information on evolving situations to help you plan for what happens next.

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Travel Risk Management Software

Solace Secure is our intuitive platform that enables real-time traveller tracking, alerting, itinerary integration, and mass communications—all backed by GSOC support.

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ROBUST DATA SECURITY

ISO 27001 Certified

ACCREDITED MEMBERS

Security in Complex Environments Group (SCEG)

GLOBAL NETWORK

4000+ Security Providers

WORLDWIDE COVERAGE

191 Countries

Enhanced Monitoring in High-Risk or Remote Locations

Our Enhanced Monitoring service provides an added layer of protection for personnel operating in high-risk or remote areas. Through our 24/7 Global Security Operations Centre (GSOC), our response team monitors scheduled check-ins and remains on standby to act if contact is lost.

This proactive oversight helps to:

Reduce response time in the event of a crisis or security breach
Support lone or remote workers with dedicated monitoring
Ensure duty of care compliance in challenging environments
Enable rapid evacuation through pre-planned extraction routes and vetted in-country assets

Ideal for travel to unstable regions, conflict zones, or areas with limited connectivity, Enhanced Monitoring ensures your people are never out of reach.

Protect your travellers in remote or high risk locations

DISCOVER ENHANCED MONITORING