Safe Repatriation Amidst Security Risks

Security Response for Traveller Repatriation in Zambia

zambia security response

In the realm of global travel, ensuring the safety and security of travellers is paramount. However, unforeseen incidents such as robberies and physical assaults can disrupt the tranquillity of a journey, necessitating rapid and effective security assistance.

In a recent incident, a female traveller found herself in a perilous situation as she became the victim of a robbery and physical assault while abroad. Following the traumatic event, immediate medical attention was required, prompting the need for a seamless transfer to a repatriation helicopter situated at Ndola Airport, Zambia.


The gravity of the situation was compounded by the urgency of the traveller’s medical needs and the inherent security risks posed by the assailants. Coordinating a safe transfer amidst these challenges demanded diligent planning, prompt action, and robust security measures to safeguard the well-being of the traveller and the accompanying medical personnel.

In response to the distressing situation, Solace Global, a leading provider of global security solutions, intervened to orchestrate a comprehensive security assistance plan. Recognising the urgency of the matter, Solace Global coordinated with in-country armed teams to provide a secure convoy for the transfer of the patient from the hospital to Ndola Airport. This involved meticulous route planning, risk assessments, and close coordination with local authorities to mitigate potential threats.

With a keen focus on expediency and safety, Solace Global executed the security assistance plan with precision. The armed team accompanied the ambulance to ensure a secure transit, thereby mitigating any potential risks en route. Upon reaching Ndola Airport, the traveller was seamlessly transferred to the awaiting air ambulance, facilitating her safe repatriation within the critical timeframe of 24 hours.

The successful repatriation of the female traveller underscored the efficacy of collaborative efforts and meticulous planning in mitigating security risks and ensuring the safety of travellers in adverse circumstances.

By mobilising resources and expertise, Solace Global exemplified its commitment to providing comprehensive security solutions tailored to the unique needs of global travellers navigating unfamiliar terrains.


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Situations can arise anywhere, anytime, resulting in your people being affected, injured, or stranded.

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Your duty of care doesn’t end the moment your people set foot in their destination – and neither does ours.

With local partnerships and thorough intelligence, we ensure safety throughout your business trip, from transfers to emergencies. 

From medical repatriation following a natural disaster, to extractions where trouble has erupted unexpectedly, actions based on the latest intelligence reports, political instability, global pandemics, and kidnap crisis response – allow your people to enter an unfamiliar destination knowing you will always get them back home. 

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